Creative professional thinking as a component of conflict competence

Abstract

The article presents an analytical review of constructive conflict competence and its structure, and also examines in detail creative professional thinking as its integral component. The authors substantiate the key role of creative professional thinking in ensuring the effectiveness of constructive conflict resolution, since it acts as a cognitive basis that allows analyzing the causes of conflicts, predicting their development and developing optimal strategies for their resolution. The analysis revealed the main characteristics of creative professional thinking that contribute to the productive resolution of conflict situations: openness to new things, flexibility of thinking, the ability to transform, adaptability, criticality, as well as the ability to generate original solutions under conditions of uncertainty. Special attention is paid to the consideration of factors influencing the manifestation of creative thinking in the conflict process. Among them, facilitatory (promoting the development of creative thinking) and inhibitory (limiting its implementation) factors are distinguished. The article emphasizes the importance of creative professional thinking in the formation of constructive conflict competence and substantiates its role in optimizing professional activities aimed at effective interaction and conflict resolution.